City of North Bend Update on Republic Services

On January 27, 2022, the City of North Bend formally requested Republic Services, the solid waste management company under contract with the city through March 2024, to provide bill credits to customers and reimbursement of company expenses. city ​​due to Republic’s extended period of non-performance.

The Republic has refused to accept customer credits or reimburse the city’s expenses to date.

As documented, during the 3-5 weeks of extended missed service, depending on location, customers did not receive contracted solid waste management service from Republic. The City issued an emergency health and safety order and stepped up efforts to help its residents by using Public Works employees to carry out solid waste operations and retaining a separate contractor to collect and transport garbage.

The City contends that it is appropriate for Republic to provide credits to Republic’s City customers and added that there is a contractual obligation to reimburse the City for expenses incurred to offset costs otherwise imposed on our ratepayers.

Republic’s law firm responded to the City of North Bend’s request for credits and reimbursement saying Republic was unwilling to pick up solid waste in late December and early January, in part due to a “high risk of avalanche blocking I-90”.

Republic Services is headquartered in Phoenix, Arizona, and is the second largest waste disposal provider in the United States. The city is responding to Republic, and once a resolution is found, we will provide a community update.